Santa Maria Novella - Wtb Hotels Florence

The rooms were spacious and well-appointed, with comfortable beds and all the amenities we could ask for. The breakfast buffet was delicious and beautifully presented, with attentive service. We also appreciated the convenience of services like room service and car hire. From check-in to check-out, the service was professional and responsive to our needs. We would highly recommend this venue to anyone looking for a luxurious and memorable stay in this beautiful city.

This hotel was fantastic - it exceeded all our expectations. The location couldn't have been better - within walking distance of all the sites we wanted to visit and right in the center of the piazza. The room was spacious, clean, and comfortable with a large bathroom and beautiful interior design. The breakfast was delicious with a strong assortment of choices. The staff was friendly, attentive, and the service was wonderful. We loved the great view of the city from our room and appreciated the helpful recommendations from the receptionist. We enjoyed the convenient facilities, including the lovely communal sitting rooms and the well-stocked supplies in our room.

The slightly clumsy key that we had to carry around.

Fairly clean, good value hotel, the location was unbeatable short walk to the train station❤

Perfect location, lovely building, we loved fashionable rooms. It was sincerely a very good stay with outstanding staff.

Great location at the square, close to attractions. Instant hot water, large bathroom, and comfy bed with pristine white sheets in superior room. Helpful staff. Beautiful common room on the ground floor.

Fairly clean hotel with easy location in Florence very close to the Duomo, the train station, Florence. Food for breakfast, especially breads, pastries and eggs, was good.

luxurious hotel, fairly clean, employees are decent, and location is amazing within walking distance of the main sights.

We had a fantastic stay at this hotel. The location in the peaceful Novella square was perfect, right beside the SMN church. Our room was lovely, with a walk-in closet and a large, clean bathroom. The service was impeccable, and the staff was friendly and helpful. The breakfast provided was delicious, with a great variety of options. The view from the rooftop terrace was breathtaking, offering sweeping views of the city and surrounding Tuscany. We also enjoyed the close proximity to the sights of Florence, just a short walk away.

The only downside was the unreliable Wi-Fi in our room.

Cleanliness, location, staff, breakfast. We loved this hotel's cleanliness and great location, being just close enough to the train station and a few of the major attractions. The staff were extremely helpful, giving us advice on the best sightseeing methods and reserving tables at restaurants. The breakfast had an excellent variety of food and the staff was very accommodating.

Nothing I didn't like to be fair.

I had a fantastic 4-star hotel experience at Wtb Hotels. The rooms were amazingly cute and well-appointed. The staff offered B&B warmth and went out of their way to be helpful. The breakfast area was palatial, serving unlimited prosecco and delicious drinks. The location was ideal, just steps away from the main cathedral and luxury shopping. The rooftop terrace had gorgeous views, even in December. The hotel had an authentic Italian luxury feel, which I loved.

Couldn't recommend more this hotel.

I had a great balcony view of the lively Piazza Santa Maria Novella. The room was beautiful, comfortable, and equipped with great amenities. The staff were incredibly helpful and the breakfast had a nice ambiance. I would highly recommend staying here, despite the occasional noise from the plaza.

We loved our stay at this charming hotel near the main square. The three-bedroom apartment had a stunning view of Piazza Santa Maria Novella and was clean and spacious. Daily cleaning and buffet breakfast were a bonus.

We felt right at home and had no complaints whatsoever.

Great location, delicious breakfast with vegan options, spacious and clean room, friendly and helpful staff.

There was nothing I didn't like.

The spacious suite with a 2-tiered private terrace was a highlight. The complimentary breakfast was delicious, especially the fresh bread. The location was perfect, just a short walk from the train station and away from the busy areas. highly recommended!

I loved staying at this hotel. The location was perfect - it was close to everything I wanted to see in the city. There were so many wonderful restaurants nearby all within a few minutes' walk. The staff were friendly and helpful in recommending things for me to do and even telephoned to make a reservation at a restaurant. The room was clean and had all the amenities I needed. The breakfast was delicious, and the staff spoke English and provided excellent service. I loved the in-room air conditioning and twin beds.

Families will enjoy staying here.

The hotel had a great location, overlooking a lively square and just a short walk from the train station. The staff were friendly and went out of their way to make our stay comfortable. They provided excellent restaurant recommendations, which we really appreciated.

The breakfast room. It seemed to be understaffed or poorly organized, making it difficult for the hardworking staff to keep up during peak hours.

The hotel had a great location with plenty of nearby dining and drinking options. The facilities were excellent, including a rooftop with a beautiful sunset view. The room was cosy, comfortable, and stylish. The hotel even provided complimentary prosecco for our special occasion. The staff was friendly and helpful, providing great service.

Absolutely nothing to say about dislikes.

Convenient location near train station and major attractions. Comfortable room with beautiful marble bathroom. Delicious breakfast with variety of options. Helpful and friendly staff. Thoughtful gesture of breakfast bag on early departure.

We recently stayed at a hotel in the heart of Florence, and it was absolutely fantastic! The first thing we loved about our stay was the convenient location. It was just a short walk away from all the major attractions and restaurants, making it easy for us to explore the city. Secondly, the hotel staff were incredibly friendly and helpful. They always went above and beyond to make sure we had everything we needed during our stay. Lastly, the breakfast each morning was outstanding. There was a wide variety of delicious foods, including yummy scrambled eggs and bacon.

While our stay at the hotel was overall wonderful, there were a couple of small things that could be improved. the coffee could be better.